Personal Data Protection

kyatm12's Privacy Policy

Q: How can I view or delete my data?

Contact support@kyatm12.app to request access to or deletion of your data. You can also reach us via Live Chat. Our support team responds in Burmese 24/7.

This page explains how your personal data is collected, for what purposes it is used, and how it is securely stored and protected.

Last updated: 30 October 2026

This Privacy Policy ("Policy") explains how we handle personal information collected through our website, services, and related digital channels ("Services") associated with the kyatm12 platform. Please read this Policy carefully. Continuing to use the Services means you agree to this Policy.

1 Types of Information We Collect

kyatm12 collects the following types of information in order to provide services and create a complete gaming experience.

A) Information you provide directly

Name, date of birth, and contact details (email address)
Personal information provided when registering an account
Financial information received during payment transactions
Message records submitted when contacting customer support
Gaming history and payment records

B) Information collected automatically

IP address, browser type, and operating system information
Pages visited, clicks, and service usage patterns
Device identification (Device ID) information
Data collected through cookies and similar technologies

C) Information received from third parties

Verification information from payment service providers (KBZPay, Wave Money, AYA Pay)
Data from fraud prevention and KYC (Know Your Customer) verification services
Data returned from linked services with your consent

2 How Your Information Is Used

Collected data is used only for the following purposes.

To create and manage your account
To process payment transactions and maintain records
To provide customer service (24/7 Live Chat and email)
To improve platform security and prevent fraud
To fulfill legal and regulatory obligations
To conduct analysis for improving our services
To send promotional notifications you have agreed to receive
To support Responsible Gaming

We will not use your personal data for any purposes not stated in this policy.

3 Data Sharing and Disclosure

kyatm12 will not sell your personal information to third parties for commercial gain. However, it may be shared only in the specific circumstances set out below.

Service Contractors

Payment processors, technology service providers, and security companies that have agreements with us will only receive data that is strictly necessary to provide their services, and they are bound by obligations consistent with our data protection policies.

Legal Requirements

Data will be disclosed when required to comply with legal obligations, court orders, or official regulatory requests.

Business Transfers

In the event of a company merger, acquisition, or partial transfer of ownership, the data we hold may form part of the transferred assets and will remain protected under this policy.

4 Cookies and Tracking Technology

We use cookies and similar technologies to keep our service running accurately and to improve your gaming experience.

Essential Cookies

These cookies are strictly necessary for the service to function properly and include session authentication and security processing.

Functional Cookies

Used to remember your language preference, account settings, and your preferred services.

Analytics Cookies

Used to identify service usage patterns, the features players use most, and technical issues.

You can disable cookies through your browser settings. Please note, however, that some services may not function correctly if cookies are disabled.

5 Data Security Measures

kyatm12 has put in place technical and organizational measures to protect your personal data.

SSL Encryption — All data transmissions are protected with SSL/TLS encryption
Access Control — Your data can only be accessed by verified and authorized staff
Data Separation — Financial data is stored separately from gaming data
Regular Security Audits — Server infrastructure and service software are regularly reviewed and updated
Disclosure Policy — In the event of a data breach, affected players will be notified promptly

You are also responsible for protecting your own account. Set a strong password and do not share it with anyone. Report any suspicious activity to our customer service immediately.

6 Data Retention Period

We retain data only for as long as necessary to provide our services or to fulfill legal obligations.

Active account data — retained until the account is closed
Payment records — retained for the period required by law
Customer service communication records — within three years from the date of last contact
Access logs and cookie data — between 90 days and 12 months

Data that has passed its retention period is securely deleted or converted into a form that cannot identify anyone.

7 Your Data Rights

You have the following rights regarding the personal data we hold about you.

Right to Access — You can ask what data we hold about you
Right to Rectification — You can request correction of inaccurate or incomplete data
Right to Erasure — You can request deletion of your personal data where no legal obligation requires us to keep it
Right to Restriction — You can request that we limit the use of certain data while an issue is being resolved
Right to Data Portability — You can receive your data in a structured format
Right to Object — You can object to data processing used for targeted marketing

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.

8 Protection of Children's Data

kyatm12 services are open to players aged 21+ only. We do not collect personal data from anyone under 21, and if we become aware that such data has been collected, we will close access and delete the data. If you know that a player under 21 is accessing our services, please notify us immediately at [email protected].

9 International Data Transfers

Our servers or service contractors may be located outside Myanmar. Where such data transfers occur, we ensure that appropriate protections equivalent to those in this policy are in place.

10 Policy Updates

kyatm12 may update this privacy policy from time to time. If significant changes are made, we will notify you via a service announcement or your registered email. Continued use of our services after an update means you accept the revised policy. If you do not wish to continue after a change, you may contact customer support to request account closure.

11 Our Contact Details

If you have any questions, requests or concerns about this privacy policy, please reach us through the following channels.

Email: [email protected]
24/7 Live Chat — You can reach us via Live Chat on the site at any time

Our customer support team is available 24/7 in Burmese and handles personal data requests as a priority.

Privacy Protection Quick FAQ

We protect your data using SSL encryption, access controls, and regular security audits. All data passing through the service is encrypted, making it very difficult for third parties to access.

Never. kyatm12 will not sell your data to anyone for commercial gain. Only our contractors who need specific data to deliver services can access it, and they are required to follow strict protection standards.

Contact [email protected] to request access to or deletion of your data. You can also reach us via Live Chat. Our support team responds in Burmese 24/7.

You can turn off some cookies, but please note that disabling cookies required for login authentication and payment processing may cause the service to not work properly.

After account closure, only data required to meet legal obligations (such as payment records) is kept for the required period, and the rest is securely deleted.

If we become aware of a data breach, we will immediately notify affected players and work as quickly as possible to resolve the issue. We will also act in accordance with our regulatory obligations.